Responsible Gambling at Spinboss

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We want your time at Spinboss to stay entertaining. Gambling should never feel like work, and it should never cost more than you can afford to lose. This page explains the warning signs worth watching for, the control tools we offer, and where to find help in the UK if gambling stops being fun.

Why responsible gambling matters

Gambling is entertainment with a real cost. Most people play occasionally, set limits they stick to, and stop when they've spent what they planned. But for some players the line between fun and harm is crossed without noticing—losses are chased, time disappears, and money that was needed elsewhere goes into the account instead.

Recognising that shift early makes all the difference. The tools on this page exist to help you stay in control, and the organisations listed below offer free, confidential support the moment you need it.

Signs gambling is getting out of hand

These behaviours suggest gambling has stopped being entertainment and become something harder to manage:

If you recognise two or more of these, it's worth pausing and reaching out for support.

Questions worth asking yourself

A short self-check can help clarify whether your gambling is still under control. Answer honestly:

If you answered yes to several of these questions, consider reaching out to one of the UK support services below. They're free, confidential, and staffed by people who understand what you're going through.

Spinboss's control tools

We offer several tools to help you set boundaries before they're needed. All are available through your account settings:

Tool What it does Duration
Deposit limits Cap how much you can deposit daily, weekly or monthly Takes effect immediately; increases delayed by 24 hours
Loss limits Set a ceiling on net losses over a chosen period Applied per day, week or month; cannot be lifted early
Wager limits Restrict the total amount you can stake in a session or period Chosen timeframe; resets at the interval you select
Session reminders Alerts appear after a set time to prompt you to pause Every 30, 60 or 90 minutes
Time-out Temporary break—account access is suspended but not closed 24 hours, 7 days, 30 days; cannot be reversed early
Self-exclusion Account closed for a minimum period; cannot be reopened 6 months or longer; permanent closure available on request

Limits take effect immediately when you lower them, but increases are delayed by 24 hours to give you time to reconsider. Once a time-out or self-exclusion starts, it cannot be lifted early—even if you change your mind.

Practical limits that work

Setting a limit is one thing; making it useful is another. These habits help:

Where to get help in the UK

Free, confidential support is available around the clock. You don't need to be in crisis to call, and nobody will judge you for reaching out early.

National helplines and counselling

GamCare runs the National Gambling Helpline and offers free counselling, support groups and an online chat service. Call 0808 8020 133 any time, day or night—the line is free from mobiles and landlines. Visit gamcare.org.uk for webchat and resources.

BeGambleAware provides information, self-assessment tools and links to treatment services across the UK. The site is a good starting point if you're unsure where to turn. Visit begambleaware.org.

Gordon Moody offers residential treatment and online therapy for people with serious gambling problems. If day-to-day support isn't enough, their programmes provide intensive help in a structured environment. Visit gordonmoody.org.uk.

Self-exclusion schemes

GamStop is the UK's national self-exclusion scheme. Register once and you're blocked from every licensed gambling site for 6 months, 1 year or 5 years. It's free, and it covers sports betting, bingo, poker and slots. Visit gamstop.co.uk to sign up—it takes a few minutes and starts immediately.

Blocking software

Gamban blocks access to gambling sites and apps on all your devices. It runs quietly in the background and cannot be uninstalled easily once active. There's a subscription cost, but the first version is often free through a referral. Visit gamban.com.

BetBlocker is a free alternative that works on computers, tablets and phones. It's open-source and covers tens of thousands of gambling domains. Visit betblocker.org to download it.

Protecting minors

Access to Spinboss is restricted to players aged 18 and over (18+). If you share a device with someone younger, parental-control software such as Net Nanny, Qustodio or the controls built into iOS and Android can block gambling sites and apps entirely. Set them up at the device level so restrictions apply regardless of which browser or app is opened.

Contact us

If you'd like to set a limit, request a time-out, or close your account, contact our support team at [email protected]. We'll process your request promptly and without question.

Gambling should be entertainment, not a chore. If it stops feeling that way, the organisations above are there to help—and reaching out early makes everything easier.

You must be 18 or over (18+) to use this site. Support with gambling is free and confidential at BeGambleAware.org.

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